Route planning and logistics decision-making is often based on how to be more efficient with day-to-day deliveries and service appointments. However, the information captured by logistics software offers a bigger benefit—business intelligence. This critical data can answer questions such as: Am I spending too much on overtime? Which delivery or service call is the most or least profitable? And what is the cost impact of supporting unique customer requests? Answers to these questions can help your organization increase efficiency and revenue. How is your company using business intelligence to improve your logistics decisions?
Greg Harper
President
Runzheimer International
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